The New APAwood.org Helps You Better Serve Your Customers

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The New APAwood.org Helps You Better Serve Your Customers

The New APAwood.org Helps You Better Serve Your Customers 1

After more than a year of development, APA has launched a completely transformed website. As part of its broader digital transformation, APA designed the site to help industry professionals quickly find reliable technical guidance to help them understand and use engineered wood products with confidence.

For distributors and wholesalers, that means your teams can now use the site to reliably answer customer questions, share the latest technical documents, and point contractors to the resources they need to build with confidence.

One of the biggest changes comes with an APAwood account. Account holders gain instant access to APA’s new Technical Document Library, which houses more than 600 technical publications, APA Product Reports® and typical details.

When a contractor asks a question, your team no longer has to hunt for the right resource. They can simply search one central library, type in a topic or challenge such as proper storage or moisture management, then filter results by product, topic or resource type. In seconds, they can find the right document to answer the question and point the customer in the right direction.

The library also helps your team stay current. Account holders who sign up for notifications receive an alert whenever APA revises a publication or APA Product Report® they’ve downloaded. That means your team always shares the latest guidance, and your customers build with confidence.

APA also sends expert insights straight to the inbox of users who opt in, covering building and energy code guidance, resilient construction, energy-efficient design, and other timely topics that your customers might be interested in.

APA has streamlined continuing education too, by hosting its webinars on Zoom, a platform most professionals already know. Your staff and customers can register for a live session with a single click or choose from more than 35 on-demand webinars to learn about today’s most talked-about topics at their own pace.

Getting started takes just a few clicks. Explore the new apawood.org today to sign in to an existing account or create a new one. Have a specific question? Visit the site’s Help Center to browse FAQs or contact APA’s free expert Help Desk for more in-depth guidance.

apawood.org

By Miller Wood Trade Publications

The premier online information source for the forest products industry since 1927.

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